Article Category Real Time Subject Area
The Article Category Real Time subject area provides information about the categories to which articles belongs. It also provides information on employee interaction with the articles. This subject area displays a one-to-many relationship from an article to a category.
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Dimension Folder |
Dimension |
Definition |
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Article Version |
Answer ID |
The unique identifier of the article. You can exclude this dimension from a report but you must include it for the subject area join to work effectively. |
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Article Display End Date |
The end date after which the article is no longer available for display. |
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Article ID |
The article identifier. |
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Article Last Updated Date |
The date that the article was last updated. |
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Article Latest Version |
The latest version of the article |
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Article Locale |
The article locale (language and region) |
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Article Major Version |
The major version of an article. The numbering of this version is 1, 2, 3 and so on. You can exclude this dimension from a report but you must include it for the subject area join to work effectively. |
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Article Minor Version |
The minor version of the article. This version includes minor edits to the major version. The numbering of this version is .1, .2, .3, and so on, for example 1.1, or 1.2. |
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Article Publish Date |
The date the article is published. |
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Article Status |
The latest article status. |
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Article Title |
The title of the article. |
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Base Locale Code |
The code of the locale to which the article belongs. |
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Base Locale Description |
The description of the base locale. |
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Content Type |
The type of the content, for example, article or FAQ. |
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Creation Date |
The date on which the article is added to the repository. |
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Department Name |
The name of the department. |
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Original Creation Date |
The date on which the article was originally created and imported. |
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Published |
The article is marked as published. |
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Version Locale Code |
The locale code for the version of the article. |
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Version Locale Description |
The description of the locale for the version of the article |
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Employee |
To view the hierarchy and dimensions for this folder, see the Employee folder in the Article Real Time Subject Area topic.. |
The folder that contains dimensions for employees who owned article versions. Note: Employees must be assigned the Resource role to be
visible in Analytics reports. For more information on assigning roles,
see the Create Knowledge Roles chapter in this guide.
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Employee Original Article Author |
To view the hierarchy and dimensions for this folder, see the Employee folder dimensions in the Article Real Time Subject Area topic. |
The folder that contains dimensions for employees who created original articles. Employees must be assigned the Resource role to be visible in Analytics reports. For more information on assigning roles, see the Create Knowledge Roles chapter in this guide. |
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Employee Version Article Author |
To view the hierarchy and dimensions for this folder, see the Employee folder dimensions in the Article Real Time Subject Area topic. |
The folder that contains dimensions for employees who created versions of an article. Employees must be assigned the Resource role to be visible in Analytics reports. For more information on assigning roles, see the Create Knowledge Roles chapter in this guide. |
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Service Category |
Base Service Category ID |
The identifier of the category to which the base service belongs. |
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Base Service Category Name |
The name of the category to which the base service belongs. |
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Base Unit ID |
The identifier of the business unit. |
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Fixed Hierarchy Level |
The level of the fixed hierarchy |
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Level 1 Service Category ID |
The identifier of the service category available at level 1. |
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Level 1 Service Category Name |
The name of the service category available at level 1. |
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Level 2 Service Category ID |
The identifier of the service category available at level 2. |
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Level 2 Service Category Name |
The name of the service category available at level 2. |
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Level 3 Service Category ID |
The identifier of the service category available at level 3. |
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Level 3 Service Category Name |
The name of the service category available at level 3. |
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Level 4 Service Category ID |
The identifier of the service category available at level 4. |
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Level 4 Service Category Name |
The name of the service category available at level 4. |
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Level 5 Service Category ID |
The identifier of the service category available at level 5. |
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Level 5 Service Category Name |
The name of the service category available at level 5. |
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Level 6 Service Category ID |
The identifier of the service category available at level 6. |
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Level 6 Service Category Name |
The name of the service category available at level 6. |
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Level 7 Service Category ID |
The identifier of the service category available at level 7. |
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Level 7 Service Category Name |
The name of the service category available at level 7. |
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Level 8 Service Category ID |
The identifier of the service category available at level 8. |
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Level 8 Service Category Name |
The name of the service category available at level 8. |
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Stripe |
The stripe to which the category belong. |
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Top Level Service Category ID |
The identifier of the service category available at the top level. |
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Top Level Service Category Name |
The name of the service category available at the top level. |
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Version |
The current version of the article. |
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Version Author Locale ID |
The locale of the author of the latest version of the article. |
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Latest Version Author Login |
The login ID of the author of the latest version of the article. |
The following table lists the facts of the article category real time subject area:
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Fact Folder |
Fact |
Definition |
|---|---|---|
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Article Category Facts |
# of Article Categories |
The number of categories associated with a given article. |
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# of Categories |
The number of available categories. |