Article Search Question Tokens Historical Subject Area

Knowledge managers can use the Article Search Question Tokens Historical subject area to report on users' questions and search terms to better understand how customers are finding knowledge base content. You can view search queries in normalized format as well as volume-related information.

Note: Before using this subject area, run the below-mentioned scheduled processes.
  • Refresh Denormalized Time Dimension Table for BI
  • Knowledge Search Aggregation

The following table lists the dimensions of the Article Search Question Tokens Historical subject area.

Dimension Folder

Dimension

Definition

Article Search Question Tokens Facts

# of Questions Tokens

The number of question tokens.

# of Concept Tokens

The number of concept tokens.

# of Unique Normalized Questions

The number of unique normalized questions.

# of Unique Tokens

The number of unique tokens.

# of Unique Unknown Tokens

The number of unique tokens.

Average # of Responses

The average number of responses to a user query.

Normalized Question

Concept Terms

Words that are assigned as concepts.

Concept Tokens

The tokens associated with a concept.

A token is a short, easily managed string including alphanumeric characters, spaces, and punctuation.

Normalized Question

A question from which the application has removed case distinctions, spelling errors, punctuation, skipped words, and other elements that may differentiate it from otherwise identical questions.

Normalized Question Locale Code

The locale code for a normalized question.

Normalized Question Locale Description

The locale name for a normalized question.

Unknown Terms

Terms not associated with a concept.

This dimension uses straight brackets ([]).

Unknown Tokens

Tokens not associated with a concept.

This dimension uses curly brackets ({}).

Token

The name of the Search token.

Token Description

The description of the Search token.

Time

Search Stat Calendar Month

The calendar month of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Month End Date

The calendar month end date of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Quarter

The calendar quarter of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Quarter End Date

The calendar quarter end date of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Stat Calendar Quarter Start Date

The calendar quarter start date of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Year

The calendar year of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Year End Date

The calendar year end date of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Calendar Year Start Date

The calendar year start date of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Date

The statistics (stat) date. This is the date on which the aggregation job was executed and ratings and other updates captured.

Search Stat Month

The month of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Quarter

The quarter of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.

Search Stat Year

The year of the statistics (stat) date. This is the date on which the aggregation job was executed, and ratings and other updates captured.