1. Administering Knowledge Management
  2. Configure Knowledge

Configure Knowledge

Configuring knowledge to suit your requirements involves these tasks:

  • Adding the knowledge component to HCM application pages.

  • Adding and configuring the knowledge component.

  • Configuring my knowledge page.

  • Choosing the default tab and configuring search terms.

  • Restrict knowledge by product, category, or content type.

When you enable My Knowledge, users can search for knowledge articles and access and update their favorites. When you implement Knowledge on HCM application pages, users can see recommended articles based on search terms that you configure, access and update their favorite articles, and search for knowledge articles.

Note: The user interface limits Knowledge search results in My Knowledge and the Knowledge widget to 30 articles.