1. Administering Knowledge Management
  2. Configure the Knowledge Search Component

Configure the Knowledge Search Component

You configure the knowledge to display the desired content to users by setting certain parameters.

Set the following parameters:

  • The tab that will display to users by default when the open the page.

  • The default search parameters to populate the list of knowledge articles.

  • The default knowledge locale.

If User Friendly Parameter Setup is enabled, you can use the menu options to select the default tab, and the dialog to configure the search locales. If User Friendly Parameter Setup is not enabled, you must manually enter the data for the knowledge parameters.

  1. Hover over the component to display the Edit icon. If the ribbon displays, you may need to switch to the Add Content tab to display the Edit icon.

  2. Select the Parameters tab in Component Properties.