Set a Default Preferred Knowledge Locale

You can set a default preferred knowledge locale for your business. Users who do not set their own preferred knowledge locales will see content in this locale instead of in the default knowledge locale.

1. Open Setup and Maintenance and select the Service offering.

2. Select Knowledge Management and then select Manage Knowledge Locales.

3. Select a default preferred knowledge locale.

4. Click Keep Changes on the warning message if you are fine with the impact.

Note: If you deactivate a locale that was set as the default preferred knowledge locale, the application automatically sets the default preferred knowledge locale to none.