Enable Article Statuses

You can use article statuses to mark milestones along the way to publishing an article. Article statuses let contributors and approvers know what work still needs to be done.

You can use the predefined statuses or create additional statuses if you want. You must enable the feature to make the predefined statuses available to authors.

The application has these predefined article statuses:

  • Approved

  • Draft

  • Published

  • Rework

  • Technical Review

  • Work in Progress

You enable Article Statuses on the Manage Knowledge Article Status page. You must enable the feature to make the predefined statuses available to authors.

  1. Go to Setup and Maintenance and select Service from the Setup drop-down list.

  2. Select Knowledge Management from the functional areas, and select the Manage Knowledge Article Status task. The Manage Article Statuses page displays.

  3. Select the Enable Article Statuses option.