Work Order Activity Updated Field Mappings R13 (1.0)

The table in this topic details field mappings for when an activity is updated in Oracle Field Service. The fields are updated in Oracle Fusion Service through Oracle Integration.

Work Order Field Mapping

The following table shows the Oracle Field Service activity field mapping to the Oracle Fusion Service work order.

Oracle Fusion Service Attribute

Data Type

Oracle Field Service Property

Data Type

Condition

FsActivityId

Long

activityId

NA

NA

WoId

Long

apptNumber

String

NA

WoStatusCd

String

eventType

NA

Based on event in Oracle Field Service.

ScheduledDate

Date

date

String

NA

ScheduledTimeSlot

String

timeslot

String

NA

Duration

NA

duration

NA

NA

TravelTime

NA

traveltime

NA

NA

ContactName

String

customerName

String

NA

ContactEmail

String

customerEmail

String

NA

ContactPhoneNumber

String

customerPhone

String

NA

ContactAltPhoneNumber

String

customerCell

String

NA

Address1

String

streetAddress

String

NA

Address2

String

streetAddress

Null

NA

Address2

String

streetAddress

Null

NA

Address3

String

streetAddress

Null

NA

Address4

String

streetAddress

Null

NA

City

String

City

String

NA

PostalCode

String

postalCode

String

NA

State

Province

String

stateProvince

String

NA

Country

String

country_code

String

NA

FsNote

String

wo_fs_note

String

NA

DeliveryWinStartDate

DateTime

deliveryWindowStart

NA

If deliveryWindowStart != "" Then concat( (substring(deliveryWindowStart,1,10),'T'), (substring(deliveryWindowStart,12,8),'Z'))

DeliveryWinStartEnd

DateTime

deliveryWindowEnd

NA

If deliveryWindowEnd != "" Then concat( (substring(deliveryWindowEnd,1,10),'T'), (substring(deliveryWindowEnd,12,8),'Z'))

ActualStartDate

EstimatedStartTime

DateTime

DateTime

startTime

NA

If startTime != "" Then concat((substring(startTime,1,10),'T'), (substring(startTime,12,8)),'Z'))

ActualEndDate

DateTime

endTime

NA

If endTime != "" Then concat((substring(endTime,1,10),'T'), (substring(endTime,12,8),'Z'))

BookedDate

DateTime

timeOfBooking

NA

If timeOfBooking != "" Then concat((substring(timeOfBooking,1,10),'T'), (substring(timeOfBooking,12,8),'Z'))

FsContactFlag

Boolean

NA

NA

If customerName is updated from Oracle Field Service Cloud, set to true.

WoIntegrationMsgCd

String

NA

NA

If update successful and no address fields were updated with NULL Then ORA_WO_INT_FS_UPDATE_RECEIVED Else ORA_WO_INT_MSG_FS_UPDATE_FAIL

WoIntegrationStatusCd

String

NA

NA

If update successful and no address fields were updated with ORA_WO_INT_FS_UPDATE_RECEIVED Then ORA_WO_INT_FS_UPDATE_RECEIVED Else ORA_WO_INT_FS_UPDATE_FAILED

FsResourceExternalId

String

resourceId

NA

NA

FsTechnicianLocatorUrl

String

wo_technician_locator_url

String

NA