Work Order Canceled Field Mappings R13 (1.0)

The following tables detail field mappings for OEC OFSC Work Order Canceled R13 (1.0) between Oracle Fusion Service and Oracle Field Service. The mapping uses the Oracle Field Service standard and administrator-defined properties.

Work Order Canceled in Oracle Fusion Service

When a work order is canceled in Oracle Fusion Service the fields shown in the following table are updated.

Oracle Fusion Service Attribute

Value

WO_INTEGRATION_STATUS_CD

ORA_WO_INT_CANCEL_SUBMITTED

WO_INTEGRATION_MSG_CD

ORA_WO_INT_MSG_CANCEL_SUB

Work Order Field Mapping

The following table shows the Oracle Fusion Service work order field mapping to the Oracle Field Service Activity.

Oracle Fusion Service Attribute

Data Type

Oracle Field Service Property

Data Type

Administrator-Defined

Condition

WoId

Long

apptNumber

String

NA

NA

PrimaryAssetName

String

wo_asset_name

String

yes

NA

PrimaryAssetSerialNumber

String

wo_asset_serial_number

String

yes

NA

PrimaryAssetInstallDate

Date

wo_asset_install_date

String

yes

NA

PrimaryAssetPurchaseDate

Date

wo_asset_purchase_date

String

yes

NA

PrimaryAssetStatusCode

String

wo_asset_status

String

yes

NA

PrimaryAssetProduct

String

wo_asset_product

String

yes

NA

AccountPartyName

String

wo_account_name

String

yes

NA

ContactName

String

customerName

String

NA

NA

ContactEmail

String

customerEmail

String

NA

NA

ContactPhoneNumber

String

customerPhone

String

NA

NA

ContactAltPhoneNumber

String

customerCell

String

NA

NA

TimezoneCode

String

timeZone

String

NA

NA

CaseNote

String

wo_case_note

String

NA

NA

ReminderTime

Integer

reminderTime

Integer

NA

NA

Field Mapping for a Cancel Successful Activity

The following table shows the Oracle Fusion Service work order field mapping to the Oracle Field Service activity for a cancel successful.

Oracle Fusion Service Attribute

Data Type

Oracle Field Service Property

Data Type

Condition

WoStatusCd

String

NA

NA

=ORA_SVC_WO_CANCELED

WoIntegrationMsgCd

String

NA

NA

Null

WoIntegrationStatusCd

String

NA

NA

=ORA_WO_INT_CANCEL_ SUCCESSFUL

ScheduledDate

String

Date

Date

NA

ScheduledTimeSlot

String

Timeslot

String

NA