1. Implementing Digital Customer Service
  2. Add the New Proxy User to the FND_IDP_PROXY_USER_WHITELIST Profile Option

Add the New Proxy User to the FND_IDP_PROXY_USER_WHITELIST Profile Option

Use this topic to add the newly created proxy user to the FND_IDP_PROXY_USER_WHITELIST profile option

  1. In the Setup and Maintenance work area, go to the following:

    • Offering: Service

    • Functional Area: Digital Customer Service

    • Task: Manage Digital Customer Service Profile Options

  2. Select the FND_IDP_PROXY_USER_WHITELIST profile option.

  3. In the Profile Values workspace verify that Site is set as the Profile Value.

  4. Add the user name of the proxy user you created in the Create a Proxy User and Grant the Job Role topic.
    Note: The list of values is a comma separated list with no spaces.

  5. Click Save and Close.