Verify that Identity Cloud Service has a Corresponding Group

Use this task to discover the IDCS URL, and following that, see the related links to create the new IDCS group.

Note: Don't create the group using the IDCS UI, use the Functional Setup Manager task listed at the end of this topic. If , however, you do create a group in IDCS, make sure that the external ID of the IDCS group you create matches the code name of the Fusion Service custom job role you previously created.

1. If the Knowledge Role created does not exist in IDCS, use the Functional Setup Manager in Fusion to create the group.
   To do this, refer to Create groups in Fusion Service.

   Note: The external ID of the IDCS group must match the code of the Fusion Service custom job role you created previously.
2. Assign each Self Service user who needs to see knowledge articles associated with the user group.