Verify that Identity Cloud Service has a Corresponding Group
Use this task to discover the IDCS URL, and following that, see the related links to create the new IDCS group.
Note: Don't create the group using the IDCS UI, use the Functional Setup Manager task
listed at the end of this topic. If , however, you do create a group in IDCS, make sure
that the external ID of the IDCS group you create matches the code name of the Fusion
Service custom job role you previously created.
- If the Knowledge Role created does not exist in IDCS, use the Functional Setup Manager
in Fusion to create the group.To do this, refer to Create Groups in Oracle Fusion Service.Note: The external ID of the IDCS group must match the code of the Fusion Service custom job role you created previously.
- Assign each Self Service user who needs to see knowledge articles associated with the user group.