1. Implementing Digital Customer Service
  2. Application Upgrade Dependencies

Application Upgrade Dependencies

Periodically Oracle updates the underlying version of Visual Builder. When an upgrade occurs, the Visual Builder Runtime and Oracle JET versions are also updated.

If a new Digital Customer Service application is created, it's automatically set to use the latest version of the runtime dependencies. Although Oracle recommends you always run the latest versions for your existing Digital Customer Service applications, it's for you to decide when the appropriate time is for you to upgrade the components.

Before you start any upgrade always backup your Digital Customer Service application first. You can do this in any one of the following ways:

  • Export the application and save the archive file.

  • Create a new version of the application.

  • Duplicate the application to create a new application.

  • Push the changes to a Git repository.

Once the application has been upgraded you must stage and publish it again.

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