Create Digital Customer Service Developers

Here's how you create Digital Customer Service Developer users.

1. Sign in to Oracle Fusion Service as an administrator or a setup user.

2. Click the Settings and Actions menu, and select Setup and Maintenance.

3. In the Setup and Maintenance work area, go to the following:

   • Offering: Service

   • Functional Area: Digital Customer Service

   • Task: Create Digital Customer Service Developers

     Note: To access this task, click the Show drop-down list, and select All Tasks.

4. In the Create Developers for Digital Customer Service page, fill in each field.

   The default value of the account key is the account name you created in How do I create an Internal Customer account? . You're encouraged to make the account key more secure by creating a custom account key here: Create a custom Account Key field.

   Note: The sign in ID is optional. To use your email address as the sign in ID, just click the check box.

5. Click Save when you're finished.

   The user account is created in both Fusion Service and IDCS. You'll then receive an email from IDCS prompting you to reset your password.