Interaction Methods Components

This topic is lists and describes interaction methods components.

The following table describes components specific to interaction methods.

Component Name	Description
Chat	Enables users to initiate a chat request and exchange messages with an agent.
Cobrowse	Enables users to initiate a Cobrowse session. Cobrowse is launched using the supplied launcherUrl attribute value and the JET language by loading the launcher.js file into the application. The Cobrowse component is by default included on the shell page of the Digital Customer Service Reference Implementation template. For more information, refer to the Configure Cobrowse topic in the Related Topics.