Knowledge Management Components
This topic lists and describes knowledge management components.
The following table describes components specific to knowledge management components.
Component Name |
Description |
---|---|
Knowledge Article |
Enables you to display a knowledge article when the
component's variable |
Knowledge Article List |
Displays a list of knowledge articles associated with a supplied search term and optionally selected product and category filters. |
Knowledge Popular Articles List |
Displays Popular Knowledge Articles. This component provides a user interface component that displays popular articles that are measured by a ranking score. This ranking score is derived from the strength of the knowledge article viewed within a time lapse mechanism. The following variables are associated with this component:
|
Knowledge Search |
Displays a list of knowledge articles associated with a supplied search term and optionally selected product and category filters. This component can used in collaboration with the Knowledge Article List and Knowledge Article Facets components. |
Knowledge Article Facets |
Enables you to filter a list of knowledge articles resulting from a knowledge search. Types of facets include: Product, Category, Collection, and Document Type. |