Overview of Mandatory Setup Tasks
Here are the mandatory tasks that are covered sequentially in this chapter. You can use these steps, like a checklist, to get your Digital Customer Service application set up:
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Activate Digital Customer Service
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Set Up Oracle Identity Cloud Service
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Locate the Oracle Identy Cloud Service URLs
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Set Up Oracle Identity Cloud Service for Authentication
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Create the Application Client
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Create Groups in Oracle Identity Cloud Sevice
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Configure the Resend Welcome and Password Recovery Email Templates
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Set Up Fusion Service
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Enable Digital Customer Service
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Configure a User Category for Proxy Users
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Create the Proxy Users
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Set Profile Options for Self-Service Optimization
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Set the Oracle Identity Cloud Service Endpoint
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Configure the Client ID and Client Secret
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Manage the Proxy User Configuration Data
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Set Proxy User Credentials
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Set Up Administrators and Developers
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Overview of Digital Customer Service Developer Roles
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Create an Internal Customer Account
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Create Digital Customer Service Developers
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Add Visual Builder Roles
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Set Up Oracle Visual Builder
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Retrieve the Oracle Visual Builder Designer URL
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Verify Your Oracle Visual Builder Settings
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