Overview of Post-Migration Tasks

Use this topic as a guide as you perform post-migration tasks on your Digital Customer Service implementation.

  1. Stage the updated Digital Customer Service application that includes the Self-Service Optimization modifications and validate it's functioning correctly for existing users who have been migrated.

  2. Publish the updated Digital Customer Service application that includes the Self-Service Optimization modifications.

  3. Revert changes in the "Password Recovery Request" Template.

  4. Disable the Identity Cloud Service User Sync process if this was only being used for Digital Customer Service and not any other Hybrid SaaS service. Go to Oracle Cloud Services, Click on Oracle Applications Cloud Provisioning and toggle the "Enable Provisioning" to disable it.