Overview of Pre-Migration Tasks

Use this topic as a guide as you prepare to migrate your Digital Customer Service implementation to include Self-Service Optimization.

Before you begin, you must previously have set up your environment following the instructions in Chapter 3. Prior to doing user migration, however, you must complete the steps laid out in this topic.

Overview of Tasks

Here's an overview of the tasks you'll perform.

Note: You must perform each of these listed tasks in the order they're presented.

1. Set up Oracle Identity Cloud Service

2. Set up Oracle Fusion Service

3. Set up Administrators and Developers

4. Set up Oracle Visual Builder

5. Set up Oracle Visual Builder Cloud Service with Oracle Fusion Service

6. Prepare your current application for Self-Service Optimization