Are there pre-built BI reports for Surveys?

Yes. Survey integration framework comes with pre-built, role-based, best-practice reports. The reports are located in the BI Catalog area at: Shared/Service/Embedded Content/Customer Service Manage/Survey Analysis. For a list of pre-built reports visit: Review prebuilt analytics for Fusion Service.

In addition, you can perform ad hoc analyses of your survey data using purpose-built subject areas. For more information, see the Service - CRM Survey Requests Real Time topic in the Subject for Transactional Business Intelligence guide.