Can I view an expired milestone sample script?

This is sample code to trigger a notification to be sent to the recipient specified in the Notification Preferences page when a milestone expires.

You can copy and paste this sample code in Application Composer > Objects > Standard Objects > Service Request > Milestone > Server Scripts.

Note: This example uses WarnedFlag. However, you can also use ComplianceFlag for similar results.

/* DISCLAIMER: This trigger is provided only as a reference.
*  TRIGGER TYPE: Before Update in Database
*  OBJECT: Milestone (child of Service Request)
*  Use Case: Send a notification to the assignee when an SR milestone is expiring.
*  Note: You can override the Notification Text and Recipients using the Notification Preferences page.
*/

if (isAttributeChanged('WarnedFlag') && WarnedFlag=='Y') { 
    try {
        def recipientPartyId = SrAssigneePartyId
        def messageText = 'An SR milestone notification (default message).'
 
        if (recipientPartyId) {
        //Call to send notification
        adf.util.sendNotification(adf, messageText, recipientPartyId)
       //Log a confirmation that the notification has been sent. Logs can be viewed in 'Runtime Messages'.
      //println("Notification sent to " + recipientPartyId + " because the SR was escalated.")
      } else {
            println("No Assignee associated with this SR")
      }  
    } catch (e) {
     //Log the failure in groovy logging. Logs can be viewed in 'Runtime Messages'.
     println("Failure to trigger notification from Groovy Script " + e.getMessage());

// Throwing validation exception will show the message on the UI. This is not recommended for published sandboxes.
// The following code is one of many to illustrate identifying an error in trigger from the UI.
// Replace <triggerName> with the trigger name you specified when creating this trigger.
// throw new oracle.jbo.ValidationException('Failure to trigger <triggerName> Notification from Groovy Script: ' + e.getMessage())
  }
}