How You Integrate Fusion Service with Social Cloud

After you create a social channel in the service application, you have to then integrate Fusion Service with Oracle Social Cloud to use that social channel. Here are the steps:

1. Create an integration user with privileges to perform the integration with Social Cloud.

2. Import the integration package from Oracle Marketplace.

3. Import SSL certificates for Fusion Service and Social Cloud.

4. Activate connections to Fusion Service and Social Cloud.

5. Activate the integrations.

6. Set up the Integration Cloud plug-in in Social Cloud.

7. Set up CSF SOA key after activating the integrations.

The steps are covered in detail in the topics that follow.