Set Up User Credentials for Executing Commands from a Collaboration Network

To execute the Oracle Fusion Sales and Service REST API commands from a collaboration network such as Slack, you can use a predefined Application ID user. The predefined Application ID user has many privileges.

You also have the option to set up the user credentials instead of using a predefined user. The user that you set up can have only those privileges required to execute the commands from a collaboration network such as Slack.

To set up the user credentials to execute the commands from a collaboration network such as Slack:

  1. Sign in as a setup user or administrator.

  2. Navigate to the Setup and Maintenance work area and open the Tasks panel tab.

  3. Search for and select the Manage Collaboration Network Credentials task.

  4. On the Manage Collaboration Network Credentials page, navigate to the Fusion Sales and Service Application Credentials region.

  5. Enter the appropriate user ID and password.