Validate Whether Notifications Are Sent to Slack

You can validate if the notifications are sent to Slack by updating a service request (SR) in Oracle Fusion Service.

Note: Notifications to Slack can be sent for other objects as well, such as opportunity and custom objects.

Validation Example: When You Use the Critical SR Check Box Change Trigger

If you use the Critical SR Check Box Change trigger, here's how you validate if a notification is sent from Oracle Fusion Service to Slack:

1. Sign in to Fusion Service.

2. Create and save an SR.

3. In the SR Summary tab, select the Critical check box and save the SR.

4. Verify whether you have received a notification in Slack.