Set Up Digital Assistant as an Agent in Oracle Digital Assistant

In Oracle Digital Assistant, you create a DA as Agent channel that associates your digital assistant with the digital-assistant agent. When you enable the channel, the digital assistant is signed in as the digital-assistant agent and is ready to handle chat requests.

1. In ODA, click DA as Agent, and then click + Add Agent Channel.
2. Enter a name and an optional description for this channel.
3. Select the Fusion Service
4. Authentication Service: Use the Service created in the previous step
5. Enter the host URL for your Fusion Service instance (fully qualified domain name only).
6. Enter the user name and password (reset via IDCS) for the digital-assistant agent.
7. Click Create
8. In the Route To drop-down field, select the digital assistant to route to.
9. Set the interaction enabled flag to true to log your DA Agent to the chat service