Set Up Digital Assistant as an Agent in Oracle Digital Assistant
In Oracle Digital Assistant, you create a DA as Agent channel that associates your digital assistant with the digital-assistant agent. When you enable the channel, the digital assistant is signed in as the digital-assistant agent and is ready to handle chat requests.
- In ODA, click DA as Agent, and then click + Add Agent Channel.
- Enter a name and an optional description for this channel.
- Select the Fusion Service
- Authentication Service: Use the Service created in the previous step
- Enter the host URL for your Fusion Service instance (fully qualified domain name only).
- Enter the user name and password (reset via IDCS) for the digital-assistant agent.
- Click Create
- In the Route To drop-down field, select the digital assistant to route to.
- Set the interaction enabled flag to true to log your DA Agent to the chat service