Assign Locales to Users

Locales help you to differentiate knowledge content by language, country or region. This differentiation helps you make Knowledge available to users who speak varied languages and are located in different countries or regions. Each locale represents a base language and a specific national or regional variation of it.

You must assign at least one locale to every author user so that they can work in Knowledge Authoring. These users can create and manage articles only in the locales assigned to them. You can also assign multiple locales to a user. For example, in the given diagram, Author 1 has English locale assigned, Author 2 has Japanese and English locales assigned, and Author 3 has Spanish, French, and English locales assigned.

Signed in as a setup user, such as John, assign locales to a knowledge author, such as Anne, you had created. Here are the steps for how you can do it:

1. Sign in as the setup user.
2. From the springboard, select Knowledge > Knowledge Users.
3. Search and select the knowledge author user. For example - anne_balmer.
4. Select the locales that you want to add and click the arrow icons to move the locales from Available Locales to Selected Locales.

   You can select multiple locales in a single operation, or select all of the locales using the double arrow.

5. Click Save.

Congratulations! Anne is all setup perform the knowledge authoring activities in the Redwood User Experience.

Similarly, assign locales to our setup user, John, using the above steps.