Overview of Scheduled Processes
We have done a lot of setup by now. We now need to make sure that the latest data is available to all the knowledge users by scheduling and running a couple of knowledge processes. Scheduled processes do tasks that are too complex or time-consuming to do manually, for example importing data or updating many records. You can run scheduled processes on a recurring schedule and send notifications based on how the process ends.
You must schedule the Knowledge Content Batch Process job, so that latest data is available to all the Knowledge users. This job updates Knowledge categories and products to reflect recent changes to Service and HCM products and categories. Schedule this job to run only once per day. Running this job more frequently is not recommended.
For more information, see: