Schedule Required Knowledge Processes

Complete these steps to schedule the required Knowledge processes so that latest application setup data is available to all the Knowledge users:

  1. Log in as a setup user, such as John Allens.
  2. Go to Tools, and click Scheduled Processes.
  3. Click Schedule New Process.
  4. In the Schedule New Process dialog box, select Job as the process type.
  5. In the Name field, type "Knowledge", and press Enter.

    This displays the list of available Knowledge processes.

  6. Select the Knowledge Content Batch Process process and click OK.
  7. Click OK in the Schedule New Process dialog box to go to the Process Details page for the job.
  8. Click Process Options, choose the options you want, and click OK to return to the Process Details page.
  9. Click Advanced and for Run select Using a schedule.
    For the Knowledge Content Batch Process, set the following:
    • Frequency: Daily
    • Days Between Runs: 1
    • Start Date
    • End Date
  10. Click Submit.