Create a Knowledge Author User

Authors create articles using content types and publish articles to the knowledge base.

As a setup user, you could create a Knowledge author user such as Anne Balmer. Complete the steps to create your author:

• Create a Job for Provisioning Knowledge Authors
• Create a Role for Custom Knowledge Authors
• Create a Role Provisioning Rule for Knowledge Authors
• Create a Knowledge Author User

This diagram shows how the custom setup user, John Allens, can go about creating a knowledge author user.