Enable Knowledge with Redwood User Interface Feature

The next task that the initial user needs to perform, is to opt into the offering that enables the Knowledge Management functional area. Signed in as Bonnie Vickers, complete these steps:

1. Click the profile icon on the Home page and select Setup and Maintenance under Administration.
2. Select Service offering from the Setup drop-down list.
3. Click the Change Feature Opt In link beside the Functional Areas heading.
4. Select the Enable option for the Knowledge Management functional area.
5. Click the pencil icon and select the Enable option for the Knowledge with Redwood User Interface feature.
6. Click Done.

Now, you have access to the Knowledge configuration options.