How do I control user types displayed in the contact picker?

You can configure the types of HCM contacts that are visible in the contact picker.

Here's how you set the profile options to control visibility in the contact picker:
  1. Navigate to Setup and Maintenance.
  2. Click the Tasks icon.
  3. Click the Search link.
  4. Enter Manage Administrator Profile Values in the Search field.
  5. Click Search.
  6. Click the Manage Administrator Profile Values link.
  7. In the Search field, enter the profile option code from the following table.
  8. Click Search.

    Profile Options to Control What's Displayed in Contact Picker

    Profile Option Name Profile Option Value Description
    ORA_HELPDESK_CONTACT_PRIMARY_ASSIGNMENT Primary

    All

    Determines if all assignments or only the primary assignment is displayed in the search results.
    ORA_HELPDESK_CONTACT_TERMINATED_EMPLOYEES Active

    All

    Determines if both active and terminated employees or only active employees are displayed in the search results.
    ORA_HELPDESK_CONTACT_ASSIGNMENT_TYPE

    E, C

    E, C, P, N

    Help Desk supports assignment types of Employee (E), Contingent Worker (C), Non-Worker (N) and Pending Worker (P). This profile option lets you either include all types in the contact picker results or just the Employees and Contingent Workers. (Note: Pending workers can't open help desk requests)
  9. Select the appropriate profile value.
  10. Click the link for the profile option in the search results.
  11. Click Save and Close.
  12. Click Done.

The default value for each profile option is All.