How do I synchronize worker data loaded through HDL in Help Desk?

After loading the worker data using HCM Data Loader, Oracle recommends running the "Synchronize Person Records" ESS job to synchronize worker data in Help Desk.

The Synchronize Person Records job is used to create or update corresponding TCA person party records for HCM workers.

To Ensure Workers are Properly Synchronized

To ensure workers are properly synchronized, set the following parameters for the Synchronize Person Records job:

• From Date: Enter the load start date

• To Date: Enter the load end date

• After Batch Load: Yes

  Note:

  In the case where the worker data is loaded for more than seven days, you must repeat the process multiple times.

  In other words, if you have more than seven days, repeat the process (with a maximum date range of seven days) until you're done.

Here are the steps to run the ESS job.

1. From the Navigator, navigate to Tools > Scheduled Processes.

2. Click the Schedule New Process button.

3. Search for and select "Synchronize Person Records" in the Name field of the Schedule New Process window.

4. Click OK.

5. Enter the From Date .

6. Enter To Date.

7. Select Yes from the After Batch Load drop-down list.

8. Click Submit.

You can confirm the synchronization when you see the worker is available in the Primary Point of Contact attribute picker.

Note:

The Human Resource Help Desk Administrator job role is required to view all worker data in the picker.

Maintain Party and Location Current Record Information

In order to support additional user types like pending workers and nonworkers, Maintain Party and Location Current Record Information creates or updates person party records with the party usage. This is required for these additional worker types to display in the contact pickers.

For more details about this job and corresponding profile options, see Maintain Party and Location Current Record Information.