Overview of User Groups

User groups are specific to Knowledge Management. They enable you to group the articles in your knowledge base and then define which users can see the articles in those groups.

There are predefined user groups, and you can define and implement your own user groups. User groups apply only to knowledge access; they determine who can see published knowledge base content. They do not affect access to content in knowledge authoring.

You add users to user groups by assigning them to roles that contain user group data security policies. Users can belong to more than one user group. When user groups are implemented, authors can assign articles to user groups during the authoring process. Articles can belong to more than one user group.

Note: User groups apply only to knowledge access; they determine who can see published knowledge base content. They do not affect access to content in knowledge authoring.