Incorporate Approver's Feedback
When an approver provides feedback and marks a review task as Rejected, a new task is created for the author who submitted the article to the workflow. The author incorporates the review feedback and resubmits the article for review.
If you are an author, use this procedure to update and resubmit your article for review:
- Navigate to the Knowledge Tasks page.
- Click on the rejected task.
The article opens with the Workflow pane on the right with the approver’s comments.
- Click Edit.
- Incorporate the approver's feedback.
- Click Save.
- Click Resubmit.
You get a confirmation message that the article has been submitted to workflow. A new task of type Article Workflow is created. The review is initiated from the first step in the workflow.