Provide Article Content
Your article content varies depending on what content type you selected for the article. For example, if you chose FAQ, you need to enter a question and an answer. For a Solution, you need to enter a summary of the article and the body of the article. You have a variety of tools available to help format the text, insert images, or add a URL.
We understand that things can happen that are beyond your control that may cause you to close an article without saving your changes. To assist your recovery after a system crash or a power outage, the application saves a temporary copy of your article frequently as you type. This assures that when something unexpected does happen, your lost content is minimal.