Publish and Unpublish Articles

Publish articles to make them available to users. You can publish articles when you save them, or publish a saved draft from the article list page.

To publish an article, select Publish from the Actions menu.

Unpublishing articles removes them from search and browse lists, so that they are no longer available to agents and self-service users. Authors can access unpublished articles and their histories in the authoring environment.

To unpublish an article, select Unpublish from the Actions menu.

Note:

You don't need to take any action to unpublish an article that has an expiration date. The application automatically unpublishes those articles.