Navigate to Case Management

Here's how you navigate to Cases.

  1. Navigate to the Home page and click the Service tab.

  2. Click the Cases icon.

    If you don't see the Cases navigation icon on the Home page, contact your administrator to enable the Case Management for Redwood User Interface opt-in feature.

Figure shows the navigation to Cases from the

Alternatively, you can also click Navigator > Service > Cases.

Navigator icon

Screenshot of the navigator with Cases highlighted from Service

The Case List page is displayed.