Create Service Analytics

Let's break down the different ways you can build your own content using subject areas.

Create Quick Analyses

Casual users perform the following task on the Reports and Analytics page for simplified report authoring. This task applies to all roles.

1. Click Navigator > Tools > Reports and Analytics.

   The Reports and Analytics page is displayed.

2. Click the Create drop-down button and select Analysis.

   The Select Subject Area window is displayed.

3. Select a subject area and click Continue to create the analysis.

Create Analyses

Report authors perform the following task in the BI Catalog. This task applies to the Administrator and Customer Service Manager roles.

1. Click Navigator > Tools > Reports and Analytics.

   The Reports and Analytics page is displayed.

2. Click Browse Catalog.

   The BI Catalog is displayed.

3. From the New menu, select Analysis.

   The Select Subject Area pane is displayed.

4. Click the link for the selected subject area and create the analysis.

Create Production Reports

Advanced users perform the following task on the Reports and Analytics page and BI Catalog. This task applies to the Administrator and Customer Service Manager roles.

Note: Advanced users use the Oracle Business Intelligence Publisher (BI Publisher) application to create pixel perfect reports. The BI Publisher application isn't recommended for creating OTBI reports that can otherwise be created using Oracle Business Intelligence Enterprise Edition (OBIEE) Answers. For more information about the BI Publisher and OBIEE applications, see Related Topics. Additionally, you can also see the online help in the BI Catalog by clicking Help > Help Contents > Oracle BI Publisher and Help > Help Contents > Oracle BI EE.

To create production reports using the Reports and Analytics page:

1. Select Navigator > Tools > Reports and Analytics.

   The Reports and Analytics page is displayed.

2. Click the Create drop-down button and select Report.

   The Create Report window is displayed. Use this window to create the production report using any of the available options.

To create production reports using the BI Catalog:

1. Select Navigator > Tools > Reports and Analytics.

   The Reports and Analytics page is displayed.

2. Click Browse Catalog.

   The BI Catalog is displayed.

3. From the New menu, select Published Reporting > Report.

   The Create Report window is displayed. Use this window to create the production report using any of the available options.