Delegate an Employee to Create Service Requests on Behalf of a Manager

As a manager, you can delegate your role to any of your employees in your hierarchy to log Human Resources (HR) Service Requests on your behalf.

An administrator must first enable delegation for you so that you can delegate your role.

Here's how you delegate an employee to enter your service requests:

1. Sign in as a manager.

2. Navigate to Roles and Delegations.

3. On the Edit User Account Details page, scroll to the Roles and Approvals Delegated to Others region.

4. On the Roles Delegated to Others tab, click the Create icon.

5. Enter the Role Name. Your administrator should give you the role name when they enable the delegation for you.

6. Enter Start and End Dates.

7. Search for and select your delegate employee in the Delegated To drop-down list.

8. Click Save.

Your delegated employee can now create service requests on your behalf. When creating the service request, the employee can choose anyone in your employee hierarchy in the Point of Contact field of the service request.