Search for a Queue

On the Queues page, you can search for specific queues based on any of the following criteria:

  • Name

  • Description

  • Distribution type

  • Whether the queue is enabled or disabled

  1. On the Queues page, click the View drop-down list.

  2. Click Query by Example.

    A search row with boxes appears at the beginning of the list of queues.

  3. In the search row, specify one or more of the following queue attributes:

    • Name of the queue

    • Description of the queue

    • Enabled, Disabled, or All, depending on the type of queue you're searching for

      1. Click in the search box for the Enable column.

      2. From the three options displayed, select the one that you want.

    • Distribution type of the queue: Auto, Manual, or All

      1. Click in the search box for the Distribution column.

      2. From the three options displayed, select the one that you want.

    One or more queues that fulfill your selection criteria are displayed.

  4. Select the queue that you want from the list.