Update Team
Here you can add team members who can view and work on the service request.
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In the Team section, click Add Team Member.
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Select a team member from the drop-down list.
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To delete a team member, click the vertical 3 dots icon for the selected resource, and click Remove Team Member.
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To assign the service request to a team member, click the vertical 3 dots icon for the selected resource, and click Assign To .
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Click Save.