How do I enable Service Center?
To enable Service Center functionality and user interface, you just need to opt-in from Fusion Service.
Here are the steps:
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Sign in to the application as an administrator or setup user.
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Click Navigator > My Enterprise > Offerings.
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On the Offerings page, select the Service offering.
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Click the Opt In Features button.
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On the Opt In: Service page, review the functional areas, such as Service Requests, Channel Communication and so on.
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Scroll through the list until you locate Redwood User Interface for Service.
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Select Enable.
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Click the Features (pencil) icon.
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On the Edit Features: Redwood User Interface for Service page, enable all child features.
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Click Done, and then on the Opt In: Service page, click Done again.
Your users can now access Service Center including Work Orders (Next Generation).