Shift Types and Categories in Workforce Scheduling

Ensure the accuracy of your workforce schedules by defining and managing shift types for your workloads and shifts, such as On-Call and Regular. And let schedulers easily to find relevant shifts using shift categories, such as Day, Evening, and Night.

Shift types can be on-call or work, and work shift types also have productivity percentages.

• HCM integration specialists can import workload with shift types.
• Schedulers can generate schedules based on shift type, for example, generating on-call schedules that have only shifts with the On-Call shift type. Schedulers can also see and edit the shift type.

Coverage variances on various workforce scheduling pages account for the scheduled productivity set with the work shift types.

Add shift types using the Manage Extended Lookup Codes task in the Setup and Maintenance work area. The extended names are what people see on the various shift and scheduling pages.

Add shift categories using the Manage Common Lookups task in the same work area.