Shifts in Workforce Scheduling
A shift is a defined block of work used to create work patterns. You also use them to identify operating shifts for schedule generation profiles, and when managing workforce schedules.
A shift includes a name, work duration, and start time. It can include a total break duration. The work and break durations decide the total duration. For example, you create the Union Day shift with these settings:
- The start time is 8:00 am.
- The work duration is 8 hours.
- The total break duration is 60 minutes.
- The calculated total duration is 9 hours.
Work patterns that use this shift could include two 15-minute paid coffee breaks and one 30-minute unpaid meal break.
To help people more quickly find appropriate shifts, shifts can include a category, such as Day, Evening, or Night. Manage the Category drop-down list using the Manage Common Lookups task and the ORA_HTS_ENT_SHIFTS_CATEGORY lookup type.
Create shifts using the Shifts quick action for
. You can also use the Enterprise Shifts task in the Setup and Maintenance work area. The task is in the Workforce Deployment offering, Workforce Scheduling functional area.