Scheduled Processes for HCM Communicate

When you are working in a test environment, run scheduled processes manually to ensure that emails are sent out.

Scheduled Process	Description	When to Run	Who Runs It	Recommended Frequency
Import User and Role Application Security Data	Import user and role data from LDAP and store it in the Applications Security table. It also updates role and privilege changes for users.	After the Campaign Administrator and Campaign Manager roles have been created and assigned to users within the organization.	Campaign Administrator	Every 24 hours
Refresh HCM Communicate Audience	Determines and updates the recipient list to target for upcoming campaigns based on configured criteria.	When creating a communication campaign and selecting the predefined audience, run this process to display the audience breakdown.	Campaign Manager	Every 24 hours
Prepare Campaign Email	Populates the campaign audience list and the campaign email's subject, body text, and tokens for each recipient.	After a campaign is activated.	Campaign Manager	Every 30 minutes
Send Campaign Email	Sends the campaign email to the campaign audience.	After a campaign is activated, and after successfully running the Prepare Campaign Email process.	Campaign Manager	Every 30 minutes
Track Campaign Email Delivery	Tracks the delivery status of campaign emails.	After an email was sent out.	Campaign Manager	Every 30 minutes