e-IWO Employee Notification Report

This flow generates a PDF report of any new or amended e-IWOs, and issues it to the employee. It also stores these reports in Document Records. It doesn't include termination orders.

Note: This isn't the same document as issued by the Office of Child Support Enforcement.

This flow normally runs automatically as the last step of the e-IWO Process flow.

To run it manually:

  1. From My Client Groups, click Payroll.

  2. Click Submit a Flow.

  3. Enter your US legislative data group (LDG).

  4. Search for and select e-IWO Employee Notification Report.

Before You Start

You must have used the Audit Report to validate any manual changes you made to the incoming e-IWOs. You must have resolved any errors and ensured each order is in either VALID or INVALID status.

Report Parameters

Legislative Data Group

Your US LDG.

Start Date

Generates notifications for orders received within this date range.

Leave blank to use the current date.

End Date

Leave blank to use the current date.

Employee Name

Employee for which you're generating a report.

Leave blank to generate notifications for all employees receiving orders within this date range.

Inbound File Name

Name of the inbound file for which you want to generate notifications.

Leave blank to generate notifications for all employees with new or amended orders in all inbound files received within this date range.

Note: Rerunning this flow for an order doesn't generate a new report. To regenerate the report, you must first clear the Date and Time Notification Sent values in the storage tables.

Process Configuration Group

Process configuration group for logging and performance purposes.

Report Output

In addition to being emailed to employees, the output PDF reports are stored in Document Records. To view them, search for the US_EIWO_ORDERS document type in the Manage Document Records task.

The e-IWO Employee Notification Report contains the following.

  • Legal employer company name, address, and phone number

  • Employee first, middle, last name, Social Security number, and primary mailing address

  • Obligee first, middle, and last name

  • Document action code

  • e-IWO creation date

  • State, tribe, or territory issuing the order

  • Additional issuing jurisdiction info

  • Case identifier

  • For child support orders:

    • First, middle, last name, and date of birth of each child

    • Current amount and frequency code

    • Past due amount and frequency code

  • Current medical amount and frequency code

  • Past due medical amount and frequency code

  • For spousal support orders:

    • Current amount and frequency code

    • Past due amount and frequency code

  • Obligation other amount and frequency code

  • Obligation total amount and frequency code

  • Arrears overdue by more than 12 weeks

  • Income withholding amounts:

    • Weekly

    • Biweekly

    • Semimonthly

    • Monthly

  • Grace period before employer must begin withholding

  • Effective date of the income withholding order

Regenerating the Report

Before you can regenerate this report for an order, you must clear the time stamps in the storage table.

  1. Start the Payroll Interface Inbound Records task.

  2. In Search, specify the e-IWO Person Data record type and National Identifier record owner.

  3. Specify either the person's name or person number, and click Search.

  4. Select the person in the search results.

  5. Clear the values in the following fields.

    • Date Notification Sent

    • Time Notification Sent