1. Administering Payroll for Bahrain
  2. Mark for Retry, Retry, and Roll Back Payroll Results

Mark for Retry, Retry, and Roll Back Payroll Results

Corrective actions, such as Mark for Retry, Retry and Roll Back, are to be used when payroll results contain errors. Availability depends on the type of task, its status, subsequent tasks locked the results of the task, and the cause of the errors.

Once you have determined the status of the task, corrective action to use and which corrective method to use, process the correction directly from the Payroll Checklist, Person Process Results or Process Results Summary pages.

Determine the Status of the Task

Status icons in the checklist or payroll flow, and the Person Process Results or Process Results Summary pages show the status of tasks and records and determines the actions you can take. For example, if the last task in a flow is complete but you receive information that requires updating a person's element entry, you update the status to incomplete and select Retry or Roll Back from the Actions menu.

Decide Which Corrective Action to Use

Some tasks involve the transfer of information to other applications and don't support roll back or retry, such as the Create Final Accounting task, but most task do support these actions.

This table helps you decide when to use the corrective actions.

Action

When to Use

Examples

Roll Back

Delete all the records processed by the task

While reviewing run results, you discover an error in a person's record that requires additional research. You do the following steps:

  1. Roll back the person's record to remove it from the payroll run.

  2. Correct the error.

  3. Submit a QuickPay flow to calculate the payroll for the person.

Mark for Retry

Indicate which records require reprocessing

While reviewing run results, you receive late information that requires updating a person's element entry. You do the following steps:

  1. Mark the record for retry.

  2. Update the element entry data.

  3. Retry the task to reprocess the record.

Retry

Resubmit records marked for retry or in error

You didn't update a formula for an earnings element before calculating the payroll. You do the following steps:

  1. Correct the formula and recompile it.

  2. Retry the Calculate Payroll task. The application calculates any records that include an entry for that earning.

Decide Which Corrective Method to Use

You can process the entire task or individual records by using one of the methods described on the following table.

Method

Location

Scope

Comments

Actions menu

Payroll Checklist or Processes and Reports tab of the payroll flow

Entire task or individual records

The action retains the context of the original process so that you don't need to enter any parameters to run it.

Submit a Flow task

Payroll Checklist, Person Process Results or Process Results Summary pages

Entire task or only the records included in the payroll relationship group

You must enter submission parameters to identify the payroll process and its records.

Other Corrective Actions

Some corrections require specific processes or flows to address different problems. For example, you might submit:

  • Reverse a payroll calculation task to maintain an audit trail by creating negative calculation results that offset the original results

  • QuickPay flow to pay a new hire not included in time for processing in the payroll run

  • Void a check payment to reissue when check is lost

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