Overview of Benefits Service Center

Coordinate and manage day-to-day benefits enrollment activities for participants in a central location.

Using the Benefits Service Center page, benefits professionals can:

• Enter and update benefits selections, individual eligibility exceptions, and overrides for participants

• View enrollments, update coverage and dependents, and designate beneficiaries as a participant's personal and employment data changes

• Record the history of communications and notable transactions for retrieval with a participant's records

Enrollments generate action items that help benefits professionals administer:

• Certification requirements, such as proof of student status or proof of good health

• Designation requirements, such as dependents, beneficiaries, and primary care physicians