Display the Missing Tiles in Self-Service Benefits

Users with the custom employee role may not be able to see some of the self-service tiles that are secured with the data security policies.

The following self-service tiles are secured with the Access Personal Details data security policy:

  • Pending Actions
  • Your Benefits
  • Report a Life Event
  • Change Beneficiaries
  • Primary Care Physicians
  • Document of Records
  • Review Employee Resources
  • Need Help? Contact Us
  • My Pensions
The Before You Enroll tile is secured with the View Person Contact Details data security policy.

Here’s how you enable your users with custom employee role to view the missing tiles in Self-Service Benefits:

  1. Sign in as a user with the IT Security Manager role.
  2. On the Home page, click Tools > Security Console.
  3. Search with the Custom employee role name that you created.
  4. Click Edit Role.
  5. Select Data Security Policies.
  6. Create a data security policy with following details:
    1. Database resource: PER_ALL_PEOPLE_F.
    2. Data set value: Use appropriate person security profile.
    3. Action: Access Personal Details.
    4. Effective Start Date: Set as a past date.
  7. Submit the changes.
  8. In the Setup and Maintenance work area, go to the following for your offering:
    1. Functional Area: Users and Security.
    2. Task: Assign Security Profiles to Role.
  9. On the Data Roles and Security Profiles page, enter your custom role name in the Role field, and click Search.
  10. Regenerate the role. These steps automatically regenerate the role's data security policies based on the security profiles assigned to the role:
    1. Select the role in Search Results and click Edit.
    2. In Edit Data Role, select the Role page and click Next.
    3. In Edit Data Role, select the Security Criteria page and click Review.
    4. In Edit Data Role, select the Review page, click Submit.
  11. Click Next on every train stop and submit the changes.
  12. Sign out from the Benefits application.
  13. Sign in again after 10 to 15 minutes.
  14. Repeat the procedure and in step 6.c provide View Person Contact Details as the Action.