Work Pattern Templates in Workforce Scheduling

To identify the shifts framework for groups of workers during a specific cycle, create work pattern templates. The shifts can have specific start and end times or durations for specific days. Or they can be flexible.

For multiweek templates, you can also set a shift to be a nonworking week. This framework is used to decide the workers' default contractual schedules.

You can use work pattern templates to create work patterns for individual users, or assign them to workers who meet specific criteria. Create work pattern templates using the Work Pattern Templates quick action for My Client Groups > Workforce Scheduling. You can also use the Work Pattern Templates task in the Setup and Maintenance work area. The task is in the Workforce Deployment offering, Workforce Scheduling functional area.