Work Pattern Types in Workforce Scheduling

You can use duration, start and end times, flexible days, and flexible days and times work pattern types to identify the shift period type to use in work patterns.

You create these work pattern types using the Work Pattern Type task in the Setup and Maintenance work area. The task is in the Workforce Deployment offering, Workforce Scheduling functional area.

Type Description Typical Use
Duration These patterns define the work period using a duration, such as 8 hours on fixed workdays. Hourly administrative and support workers where the duration and days are required, but the time is flexible
Start and end times These patterns define the work period using start and end times, such as 8:00 am and 5:00 pm on fixed workdays. Workers in fixed department roles that don't correspond to patient volume variability, such as management roles
Flexible days These patterns define the work period using start and end times, such as 8:00 am and 5:00 pm and support flexible working days over a multiweek cycle. Workers using only self-scheduling periods or open shifts
Flexible days and times These patterns define the work period using a duration, such as a maximum daily duration of 8 hours, and support flexible working days over a multiweek cycle. Workers using only self-scheduling periods or open shifts

Flexible working days are the days when the worker needs to be available to work. To derive time totals and absence information, you need to use duration and start and end time shifts and work patterns. That information can't be derived from flexible shifts and patterns.

Work pattern types also identify the type and nature of any included breaks. For example, breaks can occur at a fixed time, any time during a specified range, or any time during the shift. And they can be paid or unpaid.

Caution: Be sure to break durations are in 15-minute intervals, such as 15, 30, 45, or 60 minutes.