How Task Performers and Task Owners are Determined in Journeys

The date when the action becomes effective for certain journey actions is predetermined.

Journey Action

Date When Action Becomes Effective

  • Add Pending Worker

Proposed start date of the pending worker

  • Add Assignment

  • Add Temporary Assignment

  • Add Global Temporary Assignment

  • Change Location

  • Change Manager

  • Global Transfer

  • Promote

  • Transfer

First day of the new active assignment

  • End Assignment Termination

  • End Temporary Assignment

  • End Global Temporary Assignment

  • Termination

Last day of the current active assignment

For example, in a journey for the termination action let's see how the eligibility profile is evaluated and when task performers such as line manager and HR representative are notified of their tasks.

Action and Evaluation

Date

Terminate worker

27-Sep-2023

Last day of active assignment

27-Sep-2023

Inactive assignment start date

28-Sep-2023

Journey eligibility evaluated, task owner and performer determined

27-Sep-2023

What Happens When Offset Days is Specified

You can specify offset days for a task to determine when the task should be evaluated and when task owners and performers should be determined. Say you create a journey for the transfer action which is effective 17-Sep-2023. You have 3 tasks one each for the current manager, new manager, and HR representative. Let's see how the task assignment date changes for each task performer based on the offset values you specify:

Task Details

Task 1

Task 2

Task 3

Name

Complete Performance Appraisal

Set Development Goals

Orientation Session with New Employee

Task Performer

Line Manager

Line Manager

AoR (HR representative)

Offset Days

-3 days

1 day

4 days

Task assigned and notification sent to task performers on

14-Sep-2023

18-Sep-2023 21-Sep-2023

Task performer determined based on offset days

Current Line Manager

New Line Manager

New HR representative